Privacy Policy

Effective Date: January 1, 2024

Virtue Mobile Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name, date of birth, and contact information
  • Social Security Number (for insurance verification)
  • Health insurance information
  • Medical history and health information (Protected Health Information or PHI)
  • Payment and billing information
  • Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our healthcare services
  • To process appointments and manage your care
  • To communicate with you about your treatment, appointments, and health
  • To verify insurance coverage and process billing
  • To comply with legal and regulatory requirements
  • To respond to your inquiries and provide customer support
  • To send administrative information and service updates

3. Disclosure of Your Information

We may share your information in the following circumstances:

  • For Treatment: With other healthcare providers involved in your care
  • For Payment: With insurance companies and billing services
  • For Healthcare Operations: For quality assessment and improvement activities
  • As Required by Law: To comply with legal obligations, court orders, or government requests
  • With Your Consent: When you have given us permission to share your information
  • Business Associates: With third-party service providers who assist in our operations

4. Protected Health Information (PHI)

Your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict policies and procedures to protect your PHI. For more information about how we handle your medical information, please see our HIPAA Notice of Privacy Practices.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of certain data processing
  • Receive a copy of your data

7. Contact Information

If you have questions about this Privacy Policy, please contact us:

Virtue Mobile Care
27403 Ynez Road, Suite 108
Temecula, CA 92591
Email: info@virtuemobilecare.com
Phone: (800) 123-4567