HIPAA Notice of Privacy Practices

Effective Date: January 1, 2024

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

Virtue Mobile Care is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of Protected Health Information (PHI), provide you with this Notice of our legal duties and privacy practices, and notify you following a breach of unsecured PHI.

Understanding Your Health Record

Each time you visit a Virtue Mobile Care provider, a record of your visit is made. This information serves as:

  • A basis for planning your care and treatment
  • A means of communication among health professionals
  • A legal document describing the care you received
  • A source of information for billing and reimbursement
  • A tool for quality assessment and improvement

How We May Use and Disclose Your Health Information

For Treatment

We may use and disclose your health information to provide, coordinate, or manage your healthcare. This includes coordination with third parties and referrals to specialists.

For Payment

We may use and disclose your health information to bill and collect payment for services, including verification of insurance coverage and claims submission.

For Healthcare Operations

We may use your information for quality assessment, training programs, licensing, accreditation, and business management activities.

Other Permitted Uses and Disclosures

We may also use or disclose your health information:

  • As Required by Law: When required by federal, state, or local law
  • Public Health Activities: For disease prevention and control
  • Health Oversight Activities: To health oversight agencies for audits and inspections
  • Legal Proceedings: In response to court orders or subpoenas
  • Law Enforcement: To identify or locate suspects, witnesses, or missing persons
  • To Avert Serious Threat: To prevent serious and imminent threat to health or safety
  • Workers' Compensation: As authorized by workers' compensation laws

Uses Requiring Your Authorization

We will not use or disclose your health information without your written authorization except as described above. Uses requiring authorization include:

  • Marketing communications (with limited exceptions)
  • Sale of your health information
  • Most uses of psychotherapy notes
  • Uses not described in this Notice

Your Rights

Inspect and Copy

View and obtain copies of your health records

Request Amendment

Request changes if information is incorrect

Accounting of Disclosures

Request a list of disclosures we've made

Request Restrictions

Ask for limits on how we use your information

Confidential Communications

Request communication in specific ways

Paper Copy of Notice

Receive a paper copy of this notice

Questions and Complaints

If you have questions about this Notice or wish to exercise your rights, please contact our Privacy Officer:

Virtue Mobile Care - Privacy Officer

27403 Ynez Road, Suite 108, Temecula, CA 92591

File a Complaint with HHS

If you believe your privacy rights have been violated, you may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights
(877) 696-6775 | www.hhs.gov/ocr

© 2025 Virtue Mobile Care. All rights reserved.

Last updated: January 1, 2024

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